Customer Service Representative

CSR Responsibilities

• Communicate with customers via phone and email
• Work with sales department/tech department to provide information to customers
• Provide product ETA’s, and pricing
• Work with internal departments to facilitate customer’s needs
• Data entry in various platforms

Qualifications

• At least 1 – 3 years of work experience in customer service
• Excellent phone etiquette and verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Proficient in Excel, Word, and Adobe